Effective Date: 19 May 2025
1. ACCEPTANCE
By accessing or using louisvideo.ai or any related application, plug‑in, or API (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service.
2. UPDATES TO THESE TERMS
We may revise these Terms at any time. We will post the updated version and, for material changes, notify registered users at least 30 days in advance by email or in‑service notice. Continued use after a change takes effect constitutes acceptance.
3. ABOUT LOUIS
Louis is an AI‑powered, cloud‑based platform operated by Trissino Inc. (“Trissino,” “we,” “us,” “our”) that turns user‑supplied prompts, URLs, and assets into cinematic demo videos (“Outputs”). Outputs are for marketing or demonstration only and do not constitute legal, financial, medical, or investment advice.
4. ELIGIBILITY
You must be at least 18 years old (or the age of majority where you reside) and legally able to enter contracts. If you act on behalf of a business, you confirm you have authority to bind that entity.
5. ACCOUNTS
– Provide accurate, current information and keep it updated.
– Keep credentials confidential; you are responsible for all activity under your account.
– We may suspend or terminate accounts for violation of these Terms, suspected fraud, or conduct harmful to the Service.
6. ACCEPTABLE USE
You must not:
– violate any law or third‑party right;
– upload or generate content that is defamatory, obscene, hateful, deceptive, harassing, or infringing;
– impersonate others or create deep‑fake videos of real individuals without consent;
– reverse‑engineer, scrape, probe, or bypass security or usage limits;
– overload, interfere with, or disrupt the Service.
7. USER CONTENT, OUTPUTS, AND LICENCES
– You retain ownership of prompts, assets, and other material you upload (“User Content”) and warrant you have all necessary rights.
– You grant Trissino a worldwide, non‑exclusive, royalty‑free licence to use, reproduce, process, and display User Content solely to operate and improve the Service.
– Upon full payment of applicable fees, Trissino grants you an exclusive, perpetual, worldwide licence to use the original portion of each Output for any lawful purpose. Templates, stock media, and voice models remain the property of their respective owners.
– Suggestions you provide may be used by us without obligation or compensation.
8. CONFIDENTIALITY
We employ commercially reasonable safeguards, but no system is 100 % secure; upload sensitive or confidential material at your own risk. No fiduciary relationship is created.
9. FEES, BILLING, AND REFUNDS
– Prices appear at louisvideo.ai/pricing and may change with 15 days’ prior notice.
– Charges are in USD and processed by PCI‑compliant providers; taxes and processor fees are your responsibility.
– Payments are final except (i) where required by law (e.g., EU 14‑day consumer withdrawal), or (ii) if an Output fails to render due solely to our technical fault and we cannot deliver a remedy within a reasonable time.
10. DMCA COPYRIGHT POLICY
DMCA notices should be sent to:
DMCA Agent – Trissino Inc., 1151 Walker Rd PMB 484, Dover, DE 19904 USA – taka@trissinoai.com
11. EXPORT, SANCTIONS, AND RESTRICTED PARTIES
You may not use the Service or Outputs in embargoed countries or if you are on a U.S. or other applicable restricted‑party list. You agree not to export or re‑export Outputs in violation of export‑control laws.
12. DISCLAIMER OF WARRANTIES
THE SERVICE AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRISSINO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON‑INFRINGEMENT, AND ACCURACY. AI OUTPUTS MAY CONTAIN ERRORS OR BIAS.
13. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRISSINO WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION. TRISSINO’S TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) USD 100 OR (B) THE AMOUNT YOU PAID TRISSINO IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. THIS LIMITATION DOES NOT APPLY WHERE LIABILITY CANNOT LEGALLY BE LIMITED.
14. INDEMNIFICATION
You will defend, indemnify, and hold harmless Trissino and its officers, directors, employees, and agents from any claim, damage, loss, or expense (including attorneys’ fees) arising out of your use of the Service or Outputs, User Content, or breach of these Terms.
15. DISPUTE RESOLUTION – INDIVIDUAL ARBITRATION
All disputes will be resolved exclusively by binding arbitration under the AAA Commercial Rules, in English, seated in Delaware, USA. Class actions are not permitted. Opt‑out: email taka@trissinoai.com within 30 days of first accepting these Terms to reject arbitration; disputes will then be heard in Delaware courts.
16. GOVERNING LAW
These Terms are governed by Delaware law. Subject to the arbitration clause, Delaware state or federal courts have exclusive jurisdiction.
17. MISCELLANEOUS
Force majeure events excuse performance. If any provision is unenforceable, the remainder remains in effect. Trissino may assign these Terms; you may not assign them without consent. These Terms constitute the entire agreement regarding the Service.
Contact: taka@trissinoai.com